Buy Timbuk2 Command Messenger Bag, Algae Green/Gunmetal, Medium
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About this product
Padded iPad case meets stand meets security meets awesome.
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Timbuk2 288-4-7141 Item specifics
- Classic Messenger fit.
- Improved TSA compliant external laptop compartment unzips and lies flat for going through security without removing your laptop.
- Reversed zipper along laptop compartment for improved water resistance and grab-and-go convenience. Grab the unzipped bag from the shoulder strap and go without losing your laptop.
- Waterproof TPU liner.
- Durable oxford nylon fabric feels smooth and has a subtle sheen.
- Item Dimensions: 6 x 18 x 13 inches; 0 pounds
- Brand: Timbuk2
- Model: 288-4-7141
- Product Type: Sports
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Customer Q&A Exchange
Timbuk2 288-4-7141 Review by J. P. Lathrop
When I bought this bag I was looking for a bag that could hold a lot of gear, keep it safe and easy to access. TSA-compliance was a requirement, even though I won't need it often. I'm not carrying my gear for long periods of time. Comfort is important, but not as important as spaciousness and protection.
Overall, this bag appears to be a well-built product. The Oxford nylon and anodized hardware seem to be well constructed. The TPU liner provides protection from rain and other liquids that may fall upon the bag. I don't live in an area that gets much rain, but we are known for the extreme salinity in the air. The anodized hardware will help the hardware stand the test of time in a climate where cars are known to begin rusting within two years. Timbuk2 has a reputation for creating durable products that stand the test of time. This bag, while I've only had it a couple of weeks, seems to be built with the same care that Timbuk2 is known for.
The strap itself is wide. It comes with a sliding pad that has loops that allow you to connect add-on pieces. The width of the strap and the added sliding pad really make for a comfortable fit. I'm really impressed with this. The extra padding slides so you can put it across your shoulder where you need it; but it's not moving after that. The pad has a texture to hold it in place. I have to lift the bag with one hand, and slide the padding with the other. It gives you the comfort you need, where you need it, and the piece of mind knowing it won't shift on you.
The strap also has a memory-adjust buckle. You can set the length of the strap that's most comfortable for you and close the buckle to keep it there. By unbuckling the buckle the strap will extend to full length, making it easy to remove the bag. Before putting the bag on, lock the buckle and the strap is shortened to your preferred length. Releasing the buckle makes it easy to remove the bag as you have more room to maneuver. To put the bag on, you must first close the buckle eliminating that extra room. The memory buckle is very nice for quickly taking off the bag, but it's useless in putting the bag on. I guess one out of two isn't bad. Frankly, I've found myself not using it at all. It's just easier for me to set the strap and not mess with it. I can imagine this memory-adjust feature may be nice for some people, but for me, it's not. I'm neutral on this point. I can see the benefit; I just can't use it.
I've noticed that the comfort level of the bag is partly determined by how much stuff I have in it. You may be adjusting the strap periodically to accommodate different weights of the bag. I found a happy medium that's comfortable most of time. Adjusting the bag with gear in it may be a pain. If it's heavy, it can be unwieldy to put the bag on and adjust the strap with the weight of the bag pulling down against you. It takes two hands for sure. But once it's set the buckle holds firmly.
My only real negative about the strap is that it's not connected to the bag via swivels. The strap tends to get twisted and before I can put the bag on, I have to spend some time untwisting the strap. Overall, it's not a huge complaint, but it is an annoyance that I have to deal with daily.
The bag has a large flap covering the main storage compartment. This flap has large, strong hook-and-loop fasteners that really give me confidence in the closure of the flap. I've seen some reviews where people questioned the strength of the closure. I believe it's more than adequate.
The flap also has two compression straps on the front. They allow you to cinch up the bag nice and snug, which keeps things inside from shifting around too much. For me, they aren't critical, but I can image scenarios where a person is on a bike weaving through traffic and keeping the contents from moving around too much helps with balance. They're easy to connect and tighten. It's a nicely implemented feature.
The front of the bag has a "Napoleon" pocket. This is a really handy feature sometimes. The idea here is that with the bag closed up you can slip your hand behind the flap and access a zippered pocket. Ideally, you can put things here to which you want easy access - keys, wallet, phone, etc. My experience has been somewhat different. What you carry inside the bag affects how much room you have in the outside pockets. Often, I'll carry books or other things inside the bag that really put a good squeeze on the outside pockets. The Napoleon pocket for me is often a tight fit, meaning I can barely reach my hand in. There's often only enough space to force in my wallet and phone, because they're fairly thin. Forget about putting my keys in there or anything thicker than my wallet. For all the space the pocket has when the bag is empty, it's utterly useless when you've got a thick book or two inside the main storage area.
I've had other bags don't seem to have the problem of what's in one pocket affecting the storage space in other pockets. This is such and issue with this bag that I had to re-evaluate exactly what I want to carry in the outer pockets due to the effect of larger items inside taking up the slack in the outer pockets. With some serious thought, I was able to trim down my needs and make the bag work for me.
A power adapter pocket sits on bottom of bag. And it does sit on the bottom of the bag. The bottom is the pocket. I have a MacBook Pro. I can easily fit my power cord and power adapter inside the pocket, but it fits snuggly. Depending on the size and shape of your power adapter, it can affect the floor inside the bag. When I have my power adapter stored, it makes the books and other items inside the bag sit awkwardly. There's always enough room for my power cord and adapter, but it's always just barely enough room.
I would prefer a different location for this pocket. Is it really smart to have a fully loaded bag with your power adapter on the bottom? It seems like the weight of the contents could be an issue for the power adapter. I'm often a little concerned about how well the power adapter will stand up to the weight of a computer, books, etc. over time. The tight fit and location just don't instill confidence.
Overall, the storage capacity of this bag is really good but keep in mind that the more you put inside the bag, the less room you'll have in the outside pockets. Again, I've had other bags where this isn't an issue, so I have to chalk this up to a design flaw. There are loads of pockets and most are zippered. There's plenty of room for all my things, and I can access any of them fairly easily. The main internal pockets are larger than they appear. I can fit some big books inside easily. They're snug, but they fit!
Inside the bag are some straps to which you can add additional storage items. There is an organizer that you can remove if you don't need it. Both are nice features that allow you to customize the space to meet your needs. They are nice touches that I didn't see in many of the other bags I looked at.
The Command Messenger bag has three zippered pockets on the front, with alternating colored zippers - black, gray, black. I can see that having three black zippers next the each other may be visually awkward. The gray zipper in the middle differentiates the three zippers nicely. I would have appreciated this same kind of forethought in locating the power adapter pocket, or adding swivels to the main strap. The pockets themselves are a good size for smaller items. I use them to hold video adapters, USB thumb drives, a USB hub, and other smaller items. Behind these pockets is a larger, non-zippered pocket that's a great size for holder larger items like cables or small external hard drives.
This bag is TSA-compliant. There are a couple of things here that Timbuk2 got right. First, the zipper runs along the sides and bottom of the bag. I didn't see many other TSA compliant bags that did this. Second, the bag has a small handle. These two items work together nicely at the airport security line. Timbuk2's implementation of the zipper and handle allow you to grab the bag quickly and walk away. You don't have to zipper the laptop compartment closed before leaving the security area, as you would have to do with a top zipper. If you travel a lot I think this is a feature you'll really like.
I'll quickly note the luggage pass through slot. If you have luggage with wheels, you may be able to pass the handle through this slot so you don't have to carry this bag. Your mileage may vary. Some bags have handles too large for this slot.
The laptop pocket uses what Timbuk2 inappropriately calls its "Loveglove". The laptop compartment is lined with air pockets - like bubble wrap. These air pockets just don't seem to be adequate. From what I've read online this is a common complaint from people and it's my biggest complaint. There are two components of which Timbuk2 needs to be aware. First, is actually protecting the laptop. Second, is the appearance of protecting the laptop. In other words, it's not enough to just protect the laptop. People need feel that their equipment is being protected and they get that feeling from what they see. The air pockets just don't provide that appearance of protection.
The air pockets are spaced apart from each other. So the whole surface area of the computer doesn't have protection. Also, you can easily squeeze the air pockets flat. I'm no scientist, but I think a foam pad that covers the entire surface area of the computer provides better protection than a bunch of bubbles widely spaced and easily flattened.
I fixed this problem in about an hour. I bought some green foam from my local fabric store; 1 slab an inch thick, another half an inch thick. I cut out a piece from each that fits in the pocket. I put both pieces inside the laptop pocket, with the half-inch piece on the side closer to the inside wall, and the 1-inch piece along the outside wall. Now my laptop fits very snuggly between these two pieces of foam and I feel I have much better protection. Not only does the extra padding protect from the occasional bumps, but the laptop doesn't slide around inside the pocket as it did before. For $12, I made this pocket as protective as it should be.
I have to take major points away from Timbuk2 on their implementation of the laptop sleeve. I don't know if their air pockets really are as protective as other implementations, like foam padding. Who knows? Maybe it's better than foam. But it doesn't appear to be. I don't want to just be told it's adequate. I spent a lot of money on my computer. I want to see that I'm protected.
I can't help but feel that Timbuk2 got carried away with trying to do something different, to set themselves apart from the competition. Every bag has padding. How many have bubbles? But the apparent lack of protection for a $1500+ computer is so glaring I have to question their motivations.
Finally, I'd like to talk about my experience buying the bag. The first bag shipped was the wrong bag and wrong color. This was a mistake by two companies: amazon and timbuk2. Timbuk2 put the correct tags on the wrong bag. Amazon shipped the bag in the wrong color. What I received was a blue Commute 2.0 Messenger bag, not the red Command Messenger bag I ordered. Timbuk2 was quick to verify their error and confirm that I received the wrong bag. Amazon's return process was easy and fast. So both companies get credit for their responsiveness in fixing the order. I received the bag on a Monday morning and by lunch I had it back in the mail. That afternoon Amazon confirmed the shipment of the new bag, next-day air.
It was disappointing to have both companies err, but I'm happy that both companies were able and willing to quickly confirm the problem and get a replacement to me. I have to deduct some points for the problems but not many as both companies worked quickly to resolve them.
The Command Messenger Bag is a bag of extremes. What it does well, it does very well. What it does poorly, it does very poorly.
The ample storage space, the organization, options to customize the storage, the comfortable strap and the implementation of the TSA compliance are all excellently done.
There is enough attention to detail to demonstrate that Timbuk2 is really trying to make this the best messenger bag on the market. The TPU liner, the anodized hardware, a Napoleon pocket are all excellent details that every bag should have, but many don't. Even if the detail falls short a bit - like the memory-adjust capability of the strap - what attempt they make is sufficient and it's easy to accept the deficiency.
Where they applied the details is so good in fact, that it makes the lack of such details that much more noticeable where it is lacking. The location of the power adapter pocket, the lack of swivels on the shoulder strap and sending me the wrong bag due to their incorrect labeling, are just a few examples.
The apparent lack of protection for the laptop is just too significant. Timbuk2 has to keep in mind that their customers probably don't care as much about fancy-looking bubble protection with a sophomoric name as they do about trusting in the protection of their several thousand dollar computer. I spent $12 to add the extra protection. It can't be that difficult for them to do the same and pass along some piece of mind to their customers.
Overall, I give this bag 1 star. A 3-star bag simply meets my expectations. 4- and 5-stars I reserve for products that exceed my expectations. All the problems I noted, except the laptop protection, warrant losing one star. The apparent lack of laptop protection is so significant that this bag has to lose one star for that alone.
This bag could easily be 4-stars but Timbuk2 has to finesse the details a bit and improve the laptop protection significantly. As a matter of fact, even though I give this bag 1 star, adding the extra padding and carefully evaluating what I carry, makes this bag usable enough I don't have to return it and look for another.
Timbuk2 288-4-7141 Review by CapCityRaider
Got this bag as an easier alternative to a large clunky back pack that I've used for years. I travel 3 weeks of the month on business, mostly by car but some air travel as well. I wanted something simple and easy that didn't look like the standard computer bag. I needed a slimmer and easier bag to deal with and the TimBuk2 Command Messenger certainly filled that bill. It has tons of small zipper pockets for your smaller items and the larger sections are simple to access. The special pouch on the bottom for the power brick is great and the easy off shoulder strap is cool and functional. The overall look of the bag is stylish.
On the negative side, it isn't as room as it sounds. I carry a 15" Dell laptop and an iPad 2 in the computer section of the bag. Once you have those items on board and you throw in a couple of file folders or a spiral bound presentation book it is pretty crammed full. Also the interior zipper pockets are small and don't seem designed to hold much of anything. Seems a little like pockets for pockets sake.
Taken as a whole this was a good purchase. It's a good bag with great construction. If your looking for the middle ground between style and function in a laptop bag, I'd recommend that you take a look at the TimBuk2 Command Messenger.
Timbuk2 288-4-7141 Review by Leex3232
I bought this bag to haul my various electronics and textbooks back and forth to class. The medium size fits my 15" MacBook pro perfectly. I can also fit a binder, water bottle, iPad, and textbook in the larger pocket. There's an ample amount of storage pockets for pens, pencils, wallet, and charging cords. I recently took it out in the rain and while the outside of the bag was wet, everything inside remained dry. Also, the laptop pocket, while not very thick, does provide an adequate amount of protection for my MacBook.
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